Adding domains

This page includes:

About adding a domain

You can add a domain either as part of a new integration or as part of an existing integration:

Adding a domain to a new integration

The required procedures are the same as those that must be performed when you on-board a new integration. For details, see:

Integration

For details, see...

Google Workspace

Connecting Google Workspace

Microsoft 365 - Inline

Step 1 - Onboarding Microsoft 365 [Inline]

Microsoft 365 - API

Onboarding Microsoft 365 [API]

Microsoft Exchange

Connecting Microsoft Exchange

"Other" email services

Connecting "other" email services

Adding a domain to an existing integration

You can add a domain to an existing Microsoft 365 Inline integration or to an existing Google Workspace integration. In certain circumstances, it is possible to add a domain to an existing Microsoft 365 API integration. The required procedures are shown below.

Note: You can NOT add a domain to any of the following existing integrations:

  • Microsoft Exchange

  • "Other"

In both of the above scenarios, to add a domain to an existing integration, it is necessary to re-perform the full on-boarding procedure. See the table above for details.

Adding a domain to an existing Microsoft 365 Inline integration

To add a domain to an existing Microsoft 365 Inline integration:

  1. Select Settings > Bundles and Channels.

  2. Under Enabled Channels, locate Email Service, and then click Email service configuration [] on the right.

    Note: Depending on your version of "Acronis Email Security", you may need to click on the Add Services icon [] on the right side of the "Acronis Email Security" banner.

    The "Add a New Service" dialog box opens.

  3. Make sure that Email Service > Microsoft 365 is selected.

  4. Make sure that Connection Method > Inline is selected.

  5. Click Next. The Connect New Service dialog box opens.

    1. On the right of Domains, click Domain Name, and select the domain to add for protection.

      Note: The list of domains shows only the domains that were detected in the Microsoft 365 tenant that is associated with the current "Acronis Email Security" organization - and only those domains that are not already configured to be protected.

      To add domains that are not included in the current Microsoft 365 tenant, create a new organization in "Acronis Email Security", and then configure the required Microsoft 365 tenant and domains in that organization.

    2. Click FIND DESTINATION SERVER to the right of the Destination Mail Server (MX) field.

      This should populate the Destination Mail Server (MX) field. This is the address to which mail will be sent after it has been scanned and marked as being clean.

      The required Destination Mail Server is a server in your domain - as it appears in the MX record.

      Important: Do not enter a value such as smtp.office365.com or outlook.office365.com or smtp.gmail.com.

      You can perform the lookup procedure below to check that the SMTP server that appears is correct:

      1. Open https://mxtoolbox.com/

      2. In Domain Name, enter your domain name - and then click MX Lookup.

        Your required SMTP server will appear under Hostname.

    3. [Optional] Click Add Domain - if more than 1 domain is required - and enter the required details.

    4. Licenses: Specify one of the following options:

      1. Number of accounts: All users in your G-Suite or Microsoft 365 account will be protected by "Acronis Email Security". The number of users protected each month is used for billing purposes. This option is recommended for better protection.

      2. Number of licenses: Specify the number of users that will be protected by "Acronis Email Security" on a monthly basis. This number will be used for billing purposes. You'll need to specify the list of protected users - in Step 3 of the email service connection procedure. [Note: This option is available only for Google Workspace and Microsoft 365 connections - not for Exchange or "other" connections.]

    5. Click Next.

      The "Add TXT Records" dialog box opens. This dialog box includes the TXT record names and TXT record values, that you'll need in order to add and verify the TXT records for your domain - in the next step.

Continue with Verifying your domains.

Adding a domain to an existing Google Workspace integration

To add a domain to an existing Google Workspace integration:

  1. Select Settings > Bundles and Channels.

  2. Under Enabled Channels, locate Email Service, and then click Email service configuration [] on the right.

    Note: Depending on your version of "Acronis Email Security", you may need to click on the Add Services icon [] on the right side of the "Acronis Email Security" banner.

  3. Click "Add a new Email Service". The Add a New Service dialog box opens.

  4. Make sure that Email Service > Google Workspace is selected.

  5. Click Next.

Continue with Verifying your domains.

Adding a domain to an existing Microsoft 365 API integration

The actions that are required to add a domain to an existing Microsoft 365 API integration vary, depending on the protection method that is configured for the Microsoft 365 API integration:

  • Protect the organization's entire Microsoft 365 account: Domains that are added to the organization's Microsoft 365 account - after the Microsoft 365 API integration was configured - will be automatically protected; it is not necessary to make any changes to the configuration in "Acronis Email Security".

  • Protect selected email assets: For details on how to add a domain to an integration that is currently configured to protect only specified domains, see Editing the protected assets.

To determine which protection option is configured in your organization, visit the Protected Email Assets page. For details, see Full protection vs Partial protection.

See also: