Step 2- Verifying your domains [Microsoft 365]

You can integrate "Acronis Email Security" with Microsoft 365. This enables "Acronis Email Security" to protect all incoming mail from Microsoft 365.

This page describes Step 2 of the procedure to integrate Microsoft 365 with "Acronis Email Security":

Step 2 - Verifying your domains

You need one or more verified domains for each email service that you integrate with "Acronis Email Security". After you add a domain [as part of the email service connection process], you need to verify the domain. Verifying a domain includes:

  • Adding a TXT record to your domain provider

  • Verifying the TXT record

Adding a TXT record

Note:

  • For each TXT record that you add, you will need the TXT record name and the TXT record value.

  • If multi-region functionality is enabled, you will need to add TXT records for both the primary region and the secondary region. [see Multi-region]

  • After adding a TXT record to your domain provider, don't remove the TXT record as long as you are connected to "Acronis Email Security" - as the TXT record allows "Acronis Email Security" to constantly authenticate with the DNS supplier.

To add a TXT record:

  1. Open "Acronis Email Security".

  2. In the left navigation menu, select Settings > Protected Email Assets.

  3. Locate and then open the required domain.

  4. Click the Copy icon [] to copy the "Primary TXT record" > "Name" to the clipboard.

  5. Go to your domain provider and add the TXT record name, using the value that you copied to the clipboard.

  6. Click the Copy icon [] to copy the "Primary TXT record" > "Value" to the clipboard.

  7. Go to your domain provider and add the TXT record value, using the value that you copied to the clipboard.

    Note

    Other AWS products may use this method of domain verification. This is OK, as it is acceptable to have more than one _amazonses.domain record, as long as the record values are different.

Verifying the new TXT record

Note

When you add a TXT record to your domain provider, it may take up to 72 hours for your domain provider to apply and replicate the change. Inform "Acronis Email Security" Support [support@perception-point.io] if the domain is not verified after a few hours.

To verify a new TXT record:

  1. Open "Acronis Email Security".

  2. In the left navigation menu, select Settings > Protected Email Assets.

  3. Locate the required domain. It should show "Pending" as the "Primary Status".

  4. Open the domain to display details about the domain.

  5. Locate "TXT record verification".

  6. Click Verify on the right of "TXT record verification".

    The status should change from Pending to Verified.

    Note: If multi-region functionality is enabled, you'll need to verify TXT records for both the primary region and the secondary region. [see Multi-region]

Troubleshooting domain verification

When you add a TXT record to your domain provider, it may take up to 72 hours for the domain provider to apply and replicate the change. If your domain verification status is still Pending after 72 hours - and can't be verified, see Troubleshooting domain verification.

You must now configure the Microsoft 365 integration. For details, see Step 3 - Configuring Microsoft 365 [Inline].

 

See also: