Profile

The Profile page in "Acronis Email Security" lets you manage the profile settings for you, the admin user that is currently logged-in to "Acronis Email Security".

To open the Profile page: In "Acronis Email Security", in the left navigation menu, select Settings > Profile.

Admin users with any user role are able to display the Profile page.

This page includes:

You can view and configure the following profile details:

Personal Information

Full Name

Shows your full name in "Acronis Email Security". This name will be displayed on the right of the "Acronis Email Security" banner, and will be used in various other locations by "Acronis Email Security".

Only a user with the "Administrator" role can change the name of a user.

Email Address

Shows your email address. All relevant "Acronis Email Security" communication with you'll be sent to this address.

Only a user with the "Administrator" role can change your email address.

Security

Force Multi-Factor Authentication

Forces all admin users in the organization to enable and set-up multi-factor authentication [MFA - see below] in order to be able to access "Acronis Email Security".

This option appears only for admin users with the "Administrator" role.
This option affects the selected organization only - child organizations of the selected organization are not affected.
After you enable this option, the next time that an admin user signs-in to "Acronis Email Security", the MFA registration process for that admin user will be initiated.

User MFA

Lets you activate and set-up multi-factor authentication [MFA] that will be required for you to access "Acronis Email Security".

After you activate MFA:

When you next log-in to "Acronis Email Security", you'll be instructed to scan a QR code with Google Authenticator [or a similar authenticator app], and then enter a passcode.
You'll also get a recovery code that you can use to access "Acronis Email Security" when your device is not available. Make sure to keep the recovery code in a safe place. The recovery code may also be required in the case of an account take-over, and if you replace your phone with a different phone.

To reset MFA for a user: Remove the admin user, and then re-add the admin user. Thereafter, you can re-activate MFA for the user.

Note: If you are the only admin user, contact "Acronis Email Security" Support [support@perception-point.io] for assistance.

To transfer MFA from one device to another: Remove the admin user, and then re-add the admin user. Thereafter, you can activate MFA on the new device.

Note: If you are the only admin user, contact "Acronis Email Security" Support [support@perception-point.io] for assistance.

To disable MFA: Contact "Acronis Email Security" Support [support@perception-point.io].

Note:

You can't disable MFA if "Force Multi-Factor Authentication" [see above] is enabled.

Password

Changing or resetting your password

Click "Reset Password" to reset your password. An email will be sent to your registered email address [see above]. The email will contain instructions on how to reset your password.
You can also click "Don’t remember your password?" on the "Acronis Email Security" log-in page.
There is no expiration period for passwords.

API Key

[The API functionality is not available to Acronis customers.]

Gives you access to the API key of the admin user that is currently signed-in to "Acronis Email Security". You may need this value for authorization when using "Acronis Email Security" API calls.

For security reasons, the API key is not visible. If you require your API key and you don't know what the key is, it is not possible to retrieve the key. You'll need to regenerate the key. See "Regenerate API key" below.

For security reasons, "Acronis Email Security" Support doesn't know your API key and can't access your API key. Therefore, "Acronis Email Security" Support can't ever send your API key to you.

Note:

The API Key functionality exists only for admin users that have the Admin user-role. For all other user-roles [other than Admin], no API key exists.
You may require this API key to perform an XDR integration. This key is sometimes referred to as a "Secret" key.
If you think that your API key may have been compromised, click "Regenerate API key" to generate a new API key. See below for details.
The API key is sometimes referred to as an API token, API authentication token, or a Secret.

Regenerate API key

Generates a new API key. As soon as the new API key is generated, the previous API key will no longer be valid.

Important: Make sure to copy the newly generated API key when it is displayed, and save it in a safe place [if required]. The key won't be retrievable again after it is displayed and the dialog box has been closed.

Tip: Dedicated API users

If you don't want to be dependent on a specific admin user constantly being part of the organization [and not leaving], then you can create a dedicated admin user for this purpose. For example, you could create an admin user with the user name "Dedicated API user."

Make sure to assign the new admin user the "Admin" role. To access the API authentication token [API key] for the new dedicated admin user, you'll need to sign-in to "Acronis Email Security" as the new dedicated user.

Contact Information

Organization Name

The name of your organization - as it will appear throughout "Acronis Email Security".

The organization name can be changed by "Acronis Email Security" Support [support@perception-point.io] only.

Organization's Default Interface Language

The language of the "Acronis Email Security" user interface that will be displayed to new admin users in your organization.

Each admin user can change the UI language that is displayed when they sign-in to "Acronis Email Security".

The currently available interface languages are English, Spanish, German, French, Italian, Portuguese, Korean, and Japanese.

The default display language can be changed by "Acronis Email Security" Support [support@perception-point.io] only.

Note: The language of the "Acronis Email Security" user interface does not affect the detection capabilities of "Acronis Email Security". "Acronis Email Security" detects spam, phishing, and other threats, regardless of the language.

Changing the interface display language

For details on how to change the "Acronis Email Security" interface display language, see Changing the interface display language below.

Changing the interface display language

To change the "Acronis Email Security" interface display language:

Click the down-arrow that is on the right of your name on the right of the "Acronis Email Security" banner, click Language, and then and then click the required language.

About language changes in "Acronis Email Security"

It is possible to change the "Acronis Email Security" interface display language. For details, see Changing the interface display language above.

In addition to changing the interface display language, it is possible to change the language that is used in the following:

Banners [See Editing [customizing] banners]

Note: Alerts and reports are available in English only.

Selecting the display theme

By default, "Acronis Email Security" is displayed using the "light" display theme [mode]. An admin user can change the display to the "dark" display theme.

To switch the display theme:

Click the down-arrow that is on the right of your name on the right of the "Acronis Email Security" banner [].
Click Theme, and then select the required theme: Light or Dark.