Account

This page includes:

About the Account page

The Account page lets you specify various preferences for your organization.

To open the Account page:

  1. In "Acronis Email Security", in the left navigation menu, select Settings > Account.

The Account page includes the following:

The Account page is available to admin users with the "Controller" role [or higher] only.

Account - General - Info

Organization name

The name of the organization.

Note:

  • After creating an organization, you can't modify the organization name - the organization name can be changed by "Acronis Email Security" Support only. Contact "Acronis Email Security" Support [support@perception-point.io] for assistance.

  • If the name of an organization is changed in the Acronis Management Portal, the changed name will NOT be synchronized in "Acronis Email Security". It is necessary to request "Acronis Email Security" Support [support@perception-point.io] to change the name in "Acronis Email Security" as well.

  • It is not possible to remove "Acronis" from the organization name.

Parent organization

[This option may not be visible to some admin users]

The parent organization of the current organization.

Environment

The AWS environment in which the data for your organization is stored in "Acronis Email Security". You'll need to know the environment when you perform certain procedures during an integration of "Acronis Email Security" with another application, such as when you add the "Acronis Email Security" IPs to an allowlist.

Note:

  • For European organizations, you must select the EU environment to enable your "Acronis Email Security" configuration to be GDPR compliant.

  • Don't change the environment of an existing organization. For further information, contact "Acronis Email Security" Support [support@perception-point.io].

Multi-region

[Multiregion]

Enables the "Acronis Email Security" multi-region functionality that helps to avoid data loss in the case of an AWS SES [Simple Email Service] outage - by enabling the transfer of emails between the US and EU regions in AWS. For details, see Multi-region.

Escalation contacts

The email address or addresses to which emails will be sent by "Acronis Email Security" in case of an emergency, such as email delivery issues. The escalation contacts enable prompt resolution of urgent incidents. Providing an active 24/7 escalation contact address enables quick response to critical situations - minimizing disruptions, and ensuring the security and reliability of your account and emails.

  • Specifying escalation contacts is mandatory for all new organizations - and when you edit the Account for an existing organization.

  • If multiple contacts are required, then a group email address is recommended.

Important: To specify recipients of alerts regarding suspected account takeovers, see Alerts.

Account - General - Account

General - Account

Status

  • Active: When selected, the organization may be protected by "Acronis Email Security".

  • Inactive: When not selected, the organization is not be protected by "Acronis Email Security".

    Note: If an organization is not active, various functions in "Acronis Email Security" may not be available for the organization.

This control is read-only.

To deactivate Advanced Email Security, you may need to wait up to 24 hours after deactivating the integration. See Step 3 below.

  1. Go to Acronis Cyber Protect Cloud > Protection.

  2. Select the organization, click the 3-dots [], and click Configure.

  3. Click the Configure tab, and then scroll down to the Email and Collaboration Security section.

    Note: In certain scenarios, the Email and Collaboration Security check box may be grayed-out [not available] for up to 24 hours after the integration is deactivated.

Email reported seats

This option is typically for companies that report their number of seats, and don't have direct contract with Fortinet. This option is mainly for Acronis organizations and MSSP children. Select License source <Reported seats> and add a number. From that time, the specified number will be used as the license number for billing purposes.

The number of seats that your organization will be billed for if the License source [see below] is set to Reported seats.

Alerts & Reports

For more information, see Alerts and Reports.

Customizations

Allows you to customize various aspects of the "Acronis Email Security" UI, as well as alerts and reports that are sent to end-users. For details, see Customizing "Acronis Email Security".

Restricted File Types

For more information, see Restricted file types.

See also: