Off-boarding Google Workspace [Inline]

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About off-boarding Google Workspace [Inline] integrations

Follow the steps below to off-board [offboard] a Google Workspace [Inline] integration with "Acronis Email Security".

The first four steps are performed in the Google Admin console, and the last step is performed in "Acronis Email Security".

Step 1: Delete the API access

This step removes the "Acronis Email Security" API access to data in Google services.

  1. Sign-in to the Google Admin console at admin.google.com.

  2. In the Google Admin console, go to Security > Access and data control > API controls, and then scroll down to Data wide delegation, and click "Manage domain wide delegation"

    [Click here: https://admin.google.com/u/3/ac/owl/domainwidedelegation]

  3. Delete the Perception Point API client.

Step 2: Delete the content compliance rule

This step deletes the content compliance rule that sends the email to "Acronis Email Security".

  1. In the Google Admin console, go to Apps > Google Workspace > Gmail, and then scroll down to Compliance, and click Compliance.

    [Click here: https://admin.google.com/u/1/ac/apps/gmail/compliance]

  2. In the Content compliance section, delete the Perception Point Redirect Rule.

Step 3: Delete the "Acronis Email Security" scanner host

This step deletes the "Acronis Email Security" scanner host to which emails are routed.

  1. In the Google Admin console, go to Apps > Google Workspace > Gmail, and then click Hosts.

    [Click here: https://admin.google.com/u/1/ac/apps/gmail/hosts]

  2. In the Hosts section, delete the Perception Point Scanner host.

    Note: The Host value will vary, depending on your environment.

Step 4: Delete the "Acronis Email Security" IP addresses

This step deletes the "Acronis Email Security" IP addresses from the safelist.

  1. In the Google Admin console, go to Apps > Google Workspace > Gmail, and then scroll down to Spam, Phishing and Malware - and click it Spam, Phishing and Malware.

    [Click here: https://admin.google.com/u/1/ac/apps/gmail/spam]

  2. In the Inbound gateway section, click the Edit icon - locate on the right side.

  3. Delete the "Acronis Email Security" IP addresses from your inbound gateway. [The set of IP addresses to delete varies depending on the environment of your organization.]

     

    For US environments

    For EU environments

    For AUS environments

     
    • 3.81.182.154

    • 3.93.155.149

    • 3.95.118.12

    • 3.95.142.181

    • 54.227.64.76

    • 189.25.64.0/24

    • 52.12.169.124 [required only if Muti-region is enabled]

    • 99.81.216.78

    • 34.249.190.60

    • 108.128.137.108

    • 99.80.189.20

    • 176.23.157.0/24

    • 52.12.169.124 [required only if Muti-region is enabled]

    • 13.236.255.231

    • 54.66.125.250

    • 176.23.158.0/24

    • 52.12.169.124 [required only if Muti-region is enabled]

  1. In the Message Tagging section, clear the "Message is considered spam if the following header regexp matches" check box, and delete the X-PERCEPTION-POINT-SPAM: FAIL value.

  1. Click Save.

Step 5: Deactivating the integration

This step:

  • deactivates the integration

  • disables the "Acronis Email Security" remediation app. For details on the remediation app, see Remediation App.

  • deletes all inline domains

To deactivate the integration:

  1. In "Acronis Email Security" - in the left navigation menu, select Settings > Bundles and Channels.

  2. Under Enabled Channels, locate Email Service > Google Workspace, and then click Deactivate on the right.

    Important: When you click Deactivate, ALL verified inline domains will be deleted. Thereafter, emails will be rejected.

The Google Workspace integration has now been off-boarded.

After a few minutes, "Acronis Email Security" will send "zero usage" to "Acronis". Check that the usage is zero.

Don't proceed with the next step below until you see that the usage has been set to zero.

Step 6: Deactivating "Acronis Email Security" [Optional]

Important: Perform this step only if you want to deactivate "Acronis Email Security" for your organization.

  1. Go to Acronis Cyber Protect Cloud > Protection.

  2. Select the organization, click the 3-dots [], and click Configure.

  3. Click the Configure tab, and then scroll down to the Email and Collaboration Security section.

    Note: In certain scenarios, the Email and Collaboration Security check box may be grayed-out [not available] for up to 24 hours after the integration is deactivated.